Reply

Invalid sim

Starter Poster
Posts: 4
Registered: ‎31-12-2017

Invalid sim

by AndrewClark30 Starter Poster
Message 1 of 3 (716 Views)

Why does my Alcatel prepay (text and talk only) suddenly say invalid sim? It does not get used often but today it suddenly says 'invalid sim'.The phone has not had a battery change in fact the back has never been removed in several years.I have not used the phone since before Xmas and it has never been in anyone elses' possession.

Regular Contributor Sam
Regular Contributor
Posts: 259
Registered: ‎08-08-2008

Re: Invalid sim

by Regular Contributor Sam Regular Contributor
Message 2 of 3 (696 Views)

When was the last time you topped up? If it was over 12 months ago, then the SIM will have expired (at which point it goes into a quarrantine type process before being reallocated to a new customer).

Starter Poster
Posts: 4
Registered: ‎31-12-2017

Re: Invalid sim

by AndrewClark30 Starter Poster
Message 3 of 3 (686 Views)

Nice try but nope can't be that. My last top up was $100 on 26/6/2017.Just been sorting accounts and found the receipt hence the accuracy. Still got $93 or so on it. The 'Invalid sim' just seems to have happened for no apparent reason. I'll take the phone into the Vodafone shop once it opens again and see if they can sort it. Thanks for the reply.

Stats
  • 2 Replies
  • 42w ago
  • 717 Views
  • 0 Kudos
  • 2 Contributors