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switched to vodafone broadband and landline plan 26/04/2018

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Registered: ‎27-04-2018

switched to vodafone broadband and landline plan 26/04/2018

by InKamLau New Poster
Message 1 of 2 (170 Views)

Hi,

 

we recently switched to vodafone for both broadband and landline services.  the vodafone moden (broadband services) turns out fine however our landline is not working, when we ring the landline, it tells us that this line is not connected.  Can you check what's wrong with the telephone line?

 

Thank you,

 

Inkam Lau

Vodafone Ninja
Posts: 408
Registered: ‎21-07-2015

Re: switched to vodafone broadband and landline plan 26/04/2018

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (111 Views)

Hi @InKamLau

 

Have you managed to get your phone working? If not, click on my name and send me a private message with your account number/phone number along with the serial number of the modem and I'll get this looked into.

 

 

Thanks,

Hamish

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