so confused

Starter Poster
Posts: 6
Registered: ‎28-09-2014

so confused

[ Edited ]
by mizk Starter Poster
Message 1 of 3 (1,246 Views)

need help how do i get into my registered account wont let me keeps saying wrong password and i failed the extra questions but it wont come up with the extra questions. also i havent recieved my bill yet and im wondering how to set up a weekly payment to please, and if i can get all the info sent out to me about the plan i am on to please not sure on what my account number is though. kaylee skye kennedy.

Ninja Initiate
Posts: 121
Registered: ‎18-06-2014

Re: so confused

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 3 (1,240 Views)
Hi There,

welcome to the community Smiley Happy

Please note that I have edited the post to remove sensitive information. please do not post information of that nature on public forums.

I will be happy to look into this for you.

Can you tell me what kind of account this is?

If you want to supply personal information please click on my name and send me a private message with the information.


(please refrain from posting personal information on public forums)

I volunteer my time here on the community helping out, Not an official member of the social media team.

I currently work with the mobile, cable tv and fibre teams
New Poster
Posts: 1
Registered: ‎17-07-2015

Re: so confused

by RutaLutu New Poster
Message 3 of 3 (846 Views)

Hi I am fustrated as I bought a new Samsung GT S5611V and put my old simcard in and now it is asking me for the puk number and I don't have it as I have not bought a new simcard grrrrr dont know what to do


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