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saved credit card details

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Starter Poster
Posts: 2
Registered: ‎03-05-2016

saved credit card details

by djstevens Starter Poster
Message 1 of 2 (156 Views)

I had my credit card details saved in My Vodafone to be able to top up my prepay account which has been working for a long time, but when I came to top up today the card details had disappeared - I had to enter and save them again. Why were card details removed from MyVodafone and why weren't customers advised of this?

Community Manager
Posts: 1,541
Registered: ‎02-02-2013

Re: saved credit card details

by Community Manager Community Manager
Message 2 of 2 (41 Views)

@djstevens

 

Thanks for your post and apologies for the hassle. Was not a deliberate removal, I'll ask the My Vodafone team, who I know are busy with upgrade etc, to see if any issues raised.

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
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