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phone line

Starter Poster
Posts: 2
Registered: ‎29-12-2017

phone line

by Nbobkin Starter Poster
Message 1 of 3 (509 Views)
Hi, i have a problem, on December 15 I applied to your company to disconnect the phone line since I leave the country on December 17th, I was told that there are no problems we will disconnect you on December 17th, but it did not happen and I have to pay for this line, although I'm no longer in the country.
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Trusted Partner
Posts: 993
Registered: ‎26-06-2012

Re: phone line

by Trusted Partner Trusted Partner
Message 2 of 3 (472 Views)

Did you check the terms and conditions? Did you sign up for a certain length of time? 

I would suggest you contact the Fixed line team and discuss with them. Hopefully one of the Ninja's see's your message:-)

Vodafone Ninja
Posts: 744
Registered: ‎23-10-2009

Re: phone line

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (263 Views)

Hi there,

 

I can sort that out foryou, can you pleaseprivate message me the details of the account?

 

Chris

Vodafone Social Media Team
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