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not enough credit

New Poster
Posts: 1
Registered: ‎24-10-2017

not enough credit

by KirstyFrew New Poster
Message 1 of 2 (553 Views)

Hi Vodafone,

I have 2 days left of my monthly pre pay plan, and it says I have unlimited texts, but when I try to send a local text, it says not enough credit, why is this.  

I understand when I try to text friends in UK, it won't be on the unlimited, but why a local person??

Cheers

Kirsty

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Ninja Adept
Posts: 1,043
Registered: ‎20-08-2008

Re: not enough credit

by Ninja Adept Ninja Adept Ninja Adept
Message 2 of 2 (535 Views)

You're probably sending a large SMS or group SMS. Some devices e.g smartphones will try to convert these to a PXT.

Google stop txt converting to mms + your phone and you should get results with step by step instructions to disable this function in your phone settings.

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