For personal reason i have to track back my call from 1 year ago. But i have already switch to a new phone .All the apst time calling history is gone .
I have went to branch the staff memebr told me to go on website to check on usage but the usage is only last 31 days.
So what can i do to retrieve my prepay account call history from 1 year ago?
This would need to go to our Agency Liason team.
They may be able to retrieve older records for you, however there is a cost for them to provide this for you.
Best to call customer care so they can help put you in touch if you do want to go ahead.
Thx for the reply
So what particular number should i call to contact with Agency Liason team.
I've sent you a PM