Webmail issue?

New Poster
Posts: 1
Registered: ‎20-08-2017

Webmail issue?

by PaulDDowney New Poster
Message 1 of 2 (532 Views)


I am unable to Login to my Webmail account "Login Failed". The Password is correct & I am using

I have been using this email account for a number of years.

Can you help me?


Kind Regards


Paul Downey



Vodafone Ninja
Posts: 50
Registered: ‎27-08-2015

Re: Webmail issue?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (490 Views)

Hi PaulDDowney,


There was a known issue 2 or 3 days ago where some Clearnet customers were unable to login to webmail which has since been fixed.  Are you able to login to Webmail now?  If not, we will need you to contact our Social Media Facebook team via Private message with your Clearnet email address and D.O.B so we can verify you before handing out any personal information as we may need to reset your email password to get this rectified.



Regards ^JessieH

  • 1 Reply
  • 39w ago
  • 0 Kudos
  • 2 Contributors