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Vodafone spamming me with automatic messages

Starter Poster
Posts: 5
Registered: ‎29-05-2018

Vodafone spamming me with automatic messages

by AshleighHolmesKinsellaBrown Starter Poster
Message 1 of 5 (242 Views)

Hi there,

 

I recieve a text from Vodafone saying 'Sorry u don't have enough credit to send a txt message. Top up now...' about 20 times a day. I have turned off my iMessage and Facetime. Is there a way to block these messages or do I need to leave the network so I can finally stop being hassled by these annoying txt messages. 

 

Kind regards,

 

Ashleigh.

Senior Contributor
Posts: 251
Registered: ‎27-04-2012

Re: Vodafone spamming me with automatic messages

[ Edited ]
by Senior Contributor capcomnz Senior Contributor
Message 2 of 5 (233 Views)

@AshleighHolmesKinsellaBrown

Heres a link to Apples support page for blocking numbers.

https://support.apple.com/en-nz/ht201229

 

Good info on MacRumors website as well:

scroll down a bit to the option: How to a Number that messages you

https://www.macrumors.com/how-to/block-nuisance-calls-messages-iphone/

 

be aware though this will block other text's as well that might come from this number from Vodafone.

Starter Poster
Posts: 5
Registered: ‎29-05-2018

Re: Vodafone spamming me with automatic messages

by AshleighHolmesKinsellaBrown Starter Poster
Message 3 of 5 (190 Views)

Hi, I blocked Vodafone but it's still spamming me even though it's blocked? I'm so confused! I've never had this happen before. Any other suggestions? Is there anything you can do on your end?

Senior Contributor
Posts: 251
Registered: ‎27-04-2012

Re: Vodafone spamming me with automatic messages

by Senior Contributor capcomnz Senior Contributor
Message 4 of 5 (179 Views)

@AshleighHolmesKinsellaBrown

Nothing I can do on my end as I dont work for Vodafone. Just help people where I can.

Sounds like either

1: Service text's (like those you are getting) dont get blocked for some reason or

2: Those texts are coming from more than one number ??

 

If I was you, and if its possible, I'd go into my local Vodafone store and speak to one of the staff there.

I myself hate ringing the call centre as they say they will help but most times things dont get done !

 

Its also very possible that the texts cant be stopped unless you top up the phone by the miniumn amount.

 

 

Community Manager
Posts: 2,860
Registered: ‎02-02-2013

Re: Vodafone spamming me with automatic messages

by Community Manager Community Manager
Message 5 of 5 (164 Views)

@AshleighHolmesKinsellaBrown

Apologies but that's a service email that can't be blocked. Are you using an iPhone?

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
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