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Vodafone landline not working

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Posts: 8
Registered: ‎26-09-2017
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Vodafone landline not working

by LynMoore Starter Poster
Message 1 of 15 (836 Views)
 
Community Manager
Posts: 2,995
Registered: ‎02-02-2013

Re: Vodafone landline not working

by Community Manager Community Manager
Message 2 of 15 (802 Views)

@LynMoore

 

Still down? New or old connection?

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 8
Registered: ‎26-09-2017

Re: Vodafone landline not working

by LynMoore Starter Poster
Message 3 of 15 (799 Views)

Still down.  Old connection.

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Posts: 8
Registered: ‎26-09-2017

Re: Vodafone landline not working

by LynMoore Starter Poster
Message 4 of 15 (776 Views)

4 days and counting without a phone connection and no response from Vodafone very disappointing once again!!!   No technician calling to find out what the problem is - also very disappointing!!!

Community Manager
Posts: 2,995
Registered: ‎02-02-2013

Re: Vodafone landline not working

by Community Manager Community Manager
Message 5 of 15 (774 Views)

@LynMoore

Sorry to hear, please message me your account number and I'll follow up for you.

m

Channel Manager, Help & Support
Vodafone New Zealand
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Posts: 8
Registered: ‎26-09-2017

Re: Vodafone landline not working

[ Edited ]
by LynMoore Starter Poster
Message 6 of 15 (770 Views)

Account number xxxxxxxx.  Cheers.

 

[Edited out personal details]

Community Manager
Posts: 2,995
Registered: ‎02-02-2013

Re: Vodafone landline not working

by Community Manager Community Manager
Message 7 of 15 (765 Views)

@LynMoore

Thanks for the detail - will follow up.

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 8
Registered: ‎26-09-2017

Re: Vodafone landline not working

by LynMoore Starter Poster
Message 8 of 15 (742 Views)

Any progress on our landline getting up and going again as this is our only line of phone communication????

Community Manager
Posts: 2,995
Registered: ‎02-02-2013

Re: Vodafone landline not working

by Community Manager Community Manager
Message 9 of 15 (684 Views)

@LynMoore

Believe the team spoke to you and should have you back up and running on Monday.

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 8
Registered: ‎26-09-2017

Re: Vodafone landline not working

by LynMoore Starter Poster
Message 10 of 15 (670 Views)

Now up and running thank you.   Can you please credit our account for the 5 days we had no connection to our Landonline as was wiring issue down at the network. Cheers.

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