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Transferring Ihug email to the new email address

Starter Poster
Posts: 3
Registered: ‎12-09-2017

Transferring Ihug email to the new email address

by mlengoc Starter Poster
Message 1 of 2 (188 Views)

Dear sir

Upon your advice on the closure of Ihug (Vodafone webmail), a few days ago I set up a new email addess for all my Ihug email to be transferred to. I am expecting that all my Ihug email be transferred to that new address as soon as this address is submitted to Vodafone webmail. However I found out that all my Ihug email are still in Vodafone webmail and none has been transferred to the new address. Please advise what I have done incorrectly.

Thank you

Kind regards

Minh Lengoc

Vodafone Ninja
Posts: 224
Registered: ‎13-10-2013

Re: Transferring Ihug email to the new email address

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (153 Views)

Hi there,

If you set up mail forwarding, it should only take 3 days for this to take effect. If it still hasn't, please email us at onlinecare@vodafone.com with you account details and email details (including the one you want to forward to) and we will take a look into this.

Kind Regards,
Kate

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