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Please close my account

New Poster
Posts: 1
Registered: ‎18-05-2018

Please close my account

[ Edited ]
by MaxFitzgerald New Poster
Message 1 of 2 (327 Views)

Hi there,

 

I have moved overseas and need to cancel my Vodafone account - number <removed>.

 

I will resume when I get back to New Zealand, I just do not want to be paying monthly bills for a sim card I am not currently using.

 

Kind regards,

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Community Manager
Community Manager
Posts: 1,498
Registered: ‎01-03-2012

Re: Please close my account

by Community Manager Community Manager
Message 2 of 2 (280 Views)

Hi Max, is your mobile an on-account mobile? Unfortunately you can't just close the account with a forum post, it's best to speak to someone in our billing team so they can make sure your account doesn't have outstanding termination fees, etc.

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