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Past account issue with Baycorp

New Poster
Posts: 1
Registered: ‎23-05-2018

Past account issue with Baycorp

by JordanFarnum New Poster
Message 1 of 2 (266 Views)

Hi

 

I was with Vodafone a number of years ago. 

 

I would like to talk with someone who can clarify and clear up an issue regarding Baycorp and my account. I'd rather not do this over the online board, however, Vodafone has shown a real lack in it's ability to take criticism and admit faults in the past. So if someone could please contact me as soon as possible.

 

Ultimately I want to know why someone elses name was added to the account when we were assured that it could not be done only now we see it has affected them via Baycorp as well.

 

Not cool Vodafone.

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Community Manager
Community Manager
Posts: 1,498
Registered: ‎01-03-2012

Re: Past account issue with Baycorp

by Community Manager Community Manager
Message 2 of 2 (239 Views)

Hi @JordanFarnum - that sounds like a frustrating issue and I'm sorry to add to it, but unfortunately you will need to ring our contact centre so you can be transferred to someone in our credit review team. The Ninjas who spend their free time helping out on these boards unfortunately have no visibility on these kinds of accounts, so won't be able to help you. Sorry about that!

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