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On line topup un avaliable

Senior Contributor
Posts: 382
Registered: ‎03-12-2008

On line topup un avaliable

by Senior Contributor gregmcc Senior Contributor
Message 1 of 3 (145 Views)

Been trying to top up a prepay for several days now using a recharge voucher via the vodafone web site.

 

Been getting the following message :-

 

Top up failed

We're sorry, online Voucher Top Up isn't available at the moment. You can FREE TXT the recharge number to 887 to top up.

 

Would be find If I had access to send a text, but the sim is in a alarm monitoring unit, so that's not going to happen.

 

So what now?

 

Vodafone Ninja
Posts: 568
Registered: ‎30-08-2016

Re: On line topup un avaliable

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (139 Views)

That's strange. Not aware of any issues.

 

Can you PM me the phone number you're applying to, and the recharge voucher number and I'll try from my end.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Senior Contributor
Posts: 382
Registered: ‎03-12-2008

Re: On line topup un avaliable

by Senior Contributor gregmcc Senior Contributor
Message 3 of 3 (114 Views)

In the end removed the sim from the alarm panel, put in in my phone and done a text topup.

 

 

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