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No change plan option in MyVodafone plans & add ons menu

New Poster
Posts: 1
Registered: ‎10-03-2017

No change plan option in MyVodafone plans & add ons menu

by Chlo-Chlo New Poster
Message 1 of 2 (124 Views)

I would like to change my Prepay plan however when I log into MyVodafone on both desktop and mobile there is no "change plan" button under plans and add on only "manage plan" (see below). Please help.

Screen Shot 2017-03-10 at 5.42.09 pm.png

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Vodafone Ninja
Posts: 115
Registered: ‎21-07-2015

Re: No change plan option in MyVodafone plans & add ons menu

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (91 Views)

Hey @Chlo-Chlo

 

 

Sorry about that. Which plan are you trying to change to?  Bear in mind that if you change your plan you'll lose your current entiltements.

 

 

^Hamish 

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