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New My Vodafone app launched

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Community Manager
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Registered: ‎02-02-2013

New My Vodafone app launched

[ Edited ]
by Community Manager Community Manager
Message 1 of 9 (528 Views)

mvfapp_multiple.png

 

From 26th June, the new version of the My Vodafone app for Android and iOS is available.

 

Re-engineered from the ground up, the new look app is faster and 99% of your activities in the app will use no data. 

 

We've built in an easy way to feedback your thoughts in the app - just shake your mobile and send us your thoughts!

 

Check it out by downloading it from Google Play or the Apple App Store or simply TXT APP to 790 and we'll send you the right link.

 

Already got the app? The update is available now.

 

About My Vodafone >

Help with My Vodafone >

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 431
Registered: ‎03-12-2008

Re: New My Vodafone app launched

by Senior Contributor gregmcc Senior Contributor
Message 2 of 9 (499 Views)

Epic fail, the widget is gone, and when I launch the app "Sorry, we couldn't collect your information - Try again"

 

- Samsung S6

Community Manager
Posts: 2,921
Registered: ‎02-02-2013

Re: New My Vodafone app launched

by Community Manager Community Manager
Message 3 of 9 (494 Views)

@gregmcc

Thanks, will pass on feedback.

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 443
Registered: ‎24-08-2008

Re: New My Vodafone app launched

by Senior Contributor coffeebaron Senior Contributor
Message 4 of 9 (490 Views)
Try clearing App Data
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Posts: 1
Registered: ‎28-06-2018

Re: New My Vodafone app launched

by RebeccaJTaylor New Poster
Message 5 of 9 (396 Views)

The App doesn’t work, won’t show my usage and graphics not showing.

 

iphone 6

Posted from Apple iPad
Community Manager
Posts: 2,921
Registered: ‎02-02-2013

Re: New My Vodafone app launched

by Community Manager Community Manager
Message 6 of 9 (392 Views)

@RebeccaJTaylor

Did you have the older version installed before?

m

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
New Poster
Posts: 1
Registered: ‎03-07-2018

Re: New My Vodafone app launched

by MarkMat New Poster
Message 7 of 9 (311 Views)

So I have 5 different accounts (cellphone, broadband etc) in My Vodafone (ios) app. With the old app I could see all 5 accounts on one screen. Took all of one second to see minutes, usage, how many days left, etc. Only one second, and I could get on with my day. That's an efficient app. With the new app I have to click at least 5 different screens to get the same information. Its a pain and takes ages. Could Vodafone at least build a view option into the app so that I can look at all of my 5 accounts on one page, or the option of going back to my old app. How is this new app an improvement, beats me? I'm glad your software engineers are not updating my bank app, only allowing me to look at one account at a time. I'd be changing banks.  

New Poster
Posts: 1
Registered: ‎05-07-2018

Re: New My Vodafone app launched

by Grace2 New Poster
Message 8 of 9 (267 Views)
Hi this new version of the app refuses to actually load any useful information, only the background and a circle.
Posted from Generic Android 2.0
Starter Poster
Posts: 5
Registered: ‎18-06-2018

Re: New My Vodafone app launched

by JuneNewUser Starter Poster
Message 9 of 9 (241 Views)
Sorry, we can't show you the data for your connection, please try again later.
Posted from Sony D5503
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