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Need to remove a number from "My Vodafone"

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Posts: 2
Registered: ‎28-09-2014
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Need to remove a number from "My Vodafone"

by WairereRose Starter Poster
Message 1 of 3 (1,785 Views)

I have my nephew's and my sister's numbers registered under "My Vodafone" as for some time I was regularly topping them up and that was the easiest way to do it. This is no longer happening, but because the phones are on "My Vodafone" they can't get service in the store because the phone is 'registered' to someone else.  How can I remove their numbers from "My Vodafone" please?  It must be possible because former numbers I have had myself are no longer on there.


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Starter Poster
Posts: 2
Registered: ‎28-09-2014

Re: Need to remove a number from "My Vodafone"

by WairereRose Starter Poster
Message 2 of 3 (2,492 Views)

I found it - way down the bottom but I can't say how I got there because it won't let me back in now I have no devices (my registration is now incomplete).

 

 

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Accepted by topic author WairereRose
‎03-10-2015 04:33 AM

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Starter Poster
Posts: 2
Registered: ‎28-09-2014

Re: Need to remove a number from "My Vodafone"

by WairereRose Starter Poster
Message 2 of 3 (2,493 Views)

I found it - way down the bottom but I can't say how I got there because it won't let me back in now I have no devices (my registration is now incomplete).

 

 

Solution
Accepted by topic author WairereRose
‎03-10-2015 04:33 AM
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Ninja Initiate
Posts: 121
Registered: ‎18-06-2014

Re: Need to remove a number from "My Vodafone"

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 3 of 3 (1,778 Views)
Hi There,

Glad to hear that you were able to resolve it Smiley Happy thanks for letting us know.

Cheers.
(please refrain from posting personal information on public forums)


I volunteer my time here on the community helping out, Not an official member of the social media team.

I currently work with the mobile, cable tv and fibre teams
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