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My Vodafone mobile app doesn't show activity anymore

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Registered: ‎01-08-2014

My Vodafone mobile app doesn't show activity anymore

by karynb Starter Poster
Message 1 of 8 (875 Views)
Ever since the tab to show activity since last top-up was removed from the web version of My Vodafone I haven't been able to see any activity on the My Vodafone app on my mobile. It just says there is no activity for this period. It used to show the activity since last top-up and Im guessing because that no longer shows on the web version that is why its not showing. Is the mobile app going to be changed to show activity in last 31 days like the web version ?
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Retired Staff
Posts: 20,556
Registered: ‎06-08-2008

Re: My Vodafone mobile app doesn't show activity anymore

by Retired Staff johnr Retired Staff
Message 2 of 8 (873 Views)

We did a major upgrade last weekend to our CRM platform (Brand new ground up) and some fine tuning is still ongoing, Call activity will return

 

John

Ex VodafoneNZ staff member 17 years 4 days
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Posts: 2
Registered: ‎01-08-2014

Re: My Vodafone mobile app doesn't show activity anymore

by karynb Starter Poster
Message 3 of 8 (851 Views)
Any idea when ? It hasnt been working for 3-4 weeks so was broken before the upgrade last weekend.
Posted from Samsung GT-N7105
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Re: My Vodafone mobile app doesn't show activity anymore

by Retired Staff johnr Retired Staff
Message 4 of 8 (849 Views)

No time frame yet but it will come back,

Ex VodafoneNZ staff member 17 years 4 days
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Registered: ‎31-05-2014

Re: My Vodafone mobile app doesn't show activity anymore

by Senior Contributor Charles Senior Contributor
Message 5 of 8 (841 Views)

Works for me On Account

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Re: My Vodafone mobile app doesn't show activity anymore

by Retired Staff johnr Retired Staff
Message 6 of 8 (836 Views)

The OP is speaking about Prepay

Ex VodafoneNZ staff member 17 years 4 days
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Posts: 208
Registered: ‎31-05-2014

Re: My Vodafone mobile app doesn't show activity anymore

by Senior Contributor Charles Senior Contributor
Message 7 of 8 (832 Views)

Btw, how far back can we go for usage details (Phone numbers texted/called) Is prpay 3 months and On Account 12?

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Re: My Vodafone mobile app doesn't show activity anymore

by Retired Staff johnr Retired Staff
Message 8 of 8 (829 Views)

Prepay is 31 days as noted above

Ex VodafoneNZ staff member 17 years 4 days
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