Reply

My Vodafone app says 'incorrect number' when logging in

New Poster
Posts: 1
Registered: ‎02-08-2017

My Vodafone app says 'incorrect number' when logging in

by AlieRae New Poster
Message 1 of 2 (196 Views)

Hi

 

I've been registered for My Vodafone for years, I now have a new phone and when I enter my phone number into the app to login, it says 'Invalid Number entered'.

 

Why is this?

 

I have no trouble logging into the website via the computer though.

 

Thanks

Vodafone Ninja
Posts: 417
Registered: ‎18-03-2014

Re: My Vodafone app says 'incorrect number' when logging in

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (163 Views)

Hi @AlieRae,

 

Could you please try logging into the app with Wifi turned off. Also what type of mobile device are you currently using.

Kind regards,
Arif Khan.
Social Media Advisor
Stats
  • 1 Reply
  • 10w ago
  • 197 Views
  • 0 Kudos
  • 2 Contributors
Kudos 101- Don't be shy, hand it out today