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My Vodafone Sign Up problem

Starter Poster
Posts: 7
Registered: ‎14-06-2018

My Vodafone Sign Up problem

by rossinnz Starter Poster
Message 1 of 4 (496 Views)
I have signed up to Broadband. : ) I have signed my son up to an On Account plan, which gives me a $10 discount on broadband : ) I tried to sign up for MyVodafone and it says I have an invalid phone number. It is a work number with Spark. Why is this? Cheers, R
Business Ninja Adept
Posts: 1,925
Registered: ‎30-09-2014

Re: My Vodafone Sign Up problem

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 4 (494 Views)

For MyVodafone accounts for Vodafone Fixed Broadband, you do not need to create a registration or sign up- The username and password for the account should have been emailed to you in the signup process.

 

When going to log into MyVodafone, make sure to click ' Internet & Landline ' up the top of the sign in screen.

 

NOC Engineer | Vodafone NZ
Starter Poster
Posts: 7
Registered: ‎14-06-2018

Re: My Vodafone Sign Up problem

by rossinnz Starter Poster
Message 3 of 4 (491 Views)

No user name or password - just an account number.

Business Ninja Adept
Posts: 1,925
Registered: ‎30-09-2014

Re: My Vodafone Sign Up problem

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 4 (489 Views)

@rossinnz wrote:

No user name or password - just an account number.


OK. Private message me your account number long with Name, Address, DOB and I'll take a look and see what I can do for you Smiley Happy


Cheers.

NOC Engineer | Vodafone NZ
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