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My Vodafone App Summary Issues

Starter Poster
Posts: 4
Registered: ‎10-08-2017

My Vodafone App Summary Issues

by WxINWOOD Starter Poster
Message 1 of 3 (77 Views)
Re: Everything in My Vodafone app works fine, apart from the only thing i need it for; My Summary.
Every time I go to check my minutes or data balance or anything My Summary is meant to tell me, it sticks on the loading screen and never progresses. Using an LG G4 if thats any help. Software version 6.0
Posted from LG H818
Vodafone Ninja
Posts: 380
Registered: ‎18-03-2014

Re: My Vodafone App Summary Issues

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (46 Views)

Hi @WxINWOOD,

 

Could you try logging into to your My Vodafone via the Vodafone website and see if you can view the account summary? If  so, then try reinstalling the app and see if it works for you.

Kind regards,
Arif Khan.
Social Media Advisor
Starter Poster
Posts: 4
Registered: ‎10-08-2017

Re: My Vodafone App Summary Issues

by WxINWOOD Starter Poster
Message 3 of 3 (25 Views)
No success. Might the problem be connected to me bringing my old number over and the My Voda login requiring the SIMs original number?
Posted from LG H818
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