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My Vodafone Account issue

Starter Poster
Posts: 2
Registered: ‎28-04-2015

My Vodafone Account issue

by mtolhurst Starter Poster
Message 1 of 3 (1,012 Views)

I need to make an account online for my home line/broadband account

However as my mobile number is my work number when creating the account it is asking me for the business details of the comany I work for (i am the adminsitrator there and also manage the Vodafone bill there!)

 

How can i create an account for my home account??

Staff
Posts: 6
Registered: ‎08-07-2014

Re: My Vodafone Account issue

[ Edited ]
by Staff hpatel Staff
Message 2 of 3 (977 Views)

You don't need to register for an account for Fixed Line services - this will have been created for you when you applied for services. If you're not sure of your username and password then give our Care team a call - 0800 438 448 if you're on standard broadband or VDSL, or 0508 888 800 if you're on a Cable or Fibre connection.

 

Also - when you're logging in for these services make sure you choose the Internet or CustomerZone option rather than the Mobile option so you get the correct account Smiley Happy

I'm a member of the Vodafone Retail team! I volunteer my time on here.
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Starter Poster
Posts: 2
Registered: ‎28-04-2015

Re: My Vodafone Account issue

by mtolhurst Starter Poster
Message 3 of 3 (951 Views)

Thank you - Ill Try this today

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