Movie tickets

Starter Poster
Posts: 2
Registered: ‎16-07-2016

Movie tickets

by waru8 Starter Poster
Message 1 of 2 (447 Views)

Hi I purchased 2 $11 movie tickets on the 12th of Sept.  I received the email but didn't print straight away.  When I checked a week later the email had disappeared.  I contacted the Luminary Group on 0800 102 902 and was told they have not had anything to do with this promotion for over three Years.


No other emails have vanished.  I have purchased two more sets of tickets and Printed them immediately.  Since then the email for the last set which I purchased last week have also disappeared, but I had already printed and used them.


Are you able to resend the ones from the 12th of Sept?


by the way, I think this info is out of date:

For any queries or questions relating to Vodafone Fantastic Fridays movie offers, please contact Luminary Group (our promotional partner) on 0800 102 902 or by emailing them on Monday – Friday between 9am - 6pm.


Kind regards


Vodafone Ninja
Posts: 166
Registered: ‎11-05-2015

Re: Movie tickets

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (418 Views)

Hi Waru, 


Could you please send me a private message by clicking onto my name and clicking on 'send private message', and include a link to this post, your first and last name, your contact number, and email address so I can get this looked into by our promotional partner? 


The support details are not out of date - I have just received confirmation from Luminary to ensure the information listed is correct. 





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