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MY VODAFONE

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Posts: 1
Registered: ‎27-07-2017

MY VODAFONE

by CherieMitchell New Poster
Message 1 of 2 (148 Views)

Why when I log into My Vodafone do I have access to absolutely nothing? I get a home page with "Congratulations you are now connected" or something like that and there is nothing under data, plan, or any other tabs. I spent 30 minutes of my life on the phone to someone in the help centre several months ago who assured me that my online access was now sorted and I can't go through that again.

 

She told me to wait 15 minutes (this was after she'd spent 30 minutes "fixing it") and then log in again and I would be able to see everything. Nothing - and still nothing months later. I have a access to a fully useless site.... I want to view my data usage which is what I told the help person. Surely this could have been simple enough for her to do?

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Business Ninja Adept
Posts: 828
Registered: ‎30-07-2009

Re: MY VODAFONE

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (133 Views)

Hi @CherieMitchell

 

 

If you could please click on my name and send me a PM including your mobile number and four digit PIN. I'll take a look at this for you.  Smiley Happy

 

Regards

 

Rochelle

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