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Issues adding a connection to My Vodafone

Starter Poster
Posts: 4
Registered: ‎25-08-2011

Issues adding a connection to My Vodafone

by huff3r Starter Poster
Message 1 of 2 (163 Views)

Hi

 

I have just had my existing number transferred to Vodafone on a new On Account plan (switch over happened earlier today).

I signed up to My Vodafone using the phone number but it wouldn't show any Plan usage or details soI tried to try to Add a New Connection with my phone number and the four digit PIN, however it says 

 
Failed to add connection
Sorry, we've been unable to add your connection, please check the details you've entered and try again.
 
I even tried to use the randomly assigned Voda phone number that came with the new Voda sim but no luck.
 
Not sure if there a time delay or any issues? Wanting to view usage and setup payment etc
Business Ninja Adept
Posts: 1,763
Registered: ‎30-09-2014

Re: Issues adding a connection to My Vodafone

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (149 Views)
Access MyVodafone again this morning (I say this morning because it’s already after midnight now) - after 4AM.

It should be fine then.

Let me know if it’s not.
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
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