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Issues adding a connection to My Vodafone

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Registered: ‎07-07-2018

Issues adding a connection to My Vodafone

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by atay New Poster
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Hi

I've recently switched from an monthly account to a pre-play plan.

I can log into My Vodafone but when I try to add a connection (my pre-pay mobile) it says it has been successfully added but doesn't show up.

 

Not sure if this is relevant but:

When I try and add connection on a desktop computer it says my log in for My Vodafone has been successfully created everytime I log in and I am unable to add a connection.

 

I have tried un installing and reinstalling My Vodafone as well as turning my phone on and off for the past few days (that was the advice given to me when I called earlier in the week) and it still doesn't work.

 

 

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