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I changed from Prepay to Plan and can no longer log into My Vodafone

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Registered: ‎30-05-2016

I changed from Prepay to Plan and can no longer log into My Vodafone

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by Lemo Starter Poster
Message 1 of 1 (344 Views)

Like I said in the Subject, my password for My Vodafone/the app nologner works, it says its invalid. When I go to change my password I put in the verfication code that I get txted and it says that the sevicce does not work and to call 777, but I can't any options there for what i need.

 

The website makes it very difficult to talk to a person.

 

Additional details: I changed my plan over the phone when I was called by the sales number, it seemed like a good time to, on Friday the 6th, and recived the Order Confirmation email from Onlineshop@vodafone.com the same day. I got txts and emails on Monday saying my Red Lite 1 Month plan was now active and could not sign in form then on.

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