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How to view NZ Best Minutes on My Vodafone app - On Account

NLS
Starter Poster
Posts: 6
Registered: ‎05-02-2015

How to view NZ Best Minutes on My Vodafone app - On Account

[ Edited ]
by NLS Starter Poster
Message 1 of 7 (187 Views)

Hi, since the My Vodafone app was updated I can no longer view the minutes I have left for my NZ Best Mate and have to ring 777 to hear it over the phone. How can I view these in the app please?

Community Manager
Posts: 2,944
Registered: ‎02-02-2013

Re: How to view NZ Best Minutes on My Vodafone app - On Accoint

by Community Manager Community Manager
Message 2 of 7 (172 Views)

@NLS

I'll pass on your feedback. In the meantime, you can free TXT myaddons to 756 and we'll txt you back your balances etc.

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Community Manager
Posts: 2,944
Registered: ‎02-02-2013

Re: How to view NZ Best Minutes on My Vodafone app - On Accoint

by Community Manager Community Manager
Message 3 of 7 (170 Views)

@NLS

Apologies, just reread. That TXT command works for Prepay. NZ Best Minutes or BestMate?

m

Channel Manager, Help & Support
Vodafone New Zealand
NLS
Starter Poster
Posts: 6
Registered: ‎05-02-2015

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by NLS Starter Poster
Message 4 of 7 (160 Views)
For NZ BESTMATE please
Posted from Generic Android 2.0
Business Ninja Adept
Posts: 1,817
Registered: ‎30-09-2014

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 7 (154 Views)
BAL to 777 should respond with bestmate mins balance on PostPay.

Thanks
Sebastian
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
NLS
Starter Poster
Posts: 6
Registered: ‎05-02-2015

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by NLS Starter Poster
Message 6 of 7 (144 Views)
Hi. Unfortunately I have tried that and it doesn't work. It gives me the texts but not the mins from some strange reason, see below:
Bal remaining until 11/08/18:
No exp nat. mins:3
Mthly NZBestMate TXTs:1000
Mthly NZ/Aus mins:248
Posted from Generic Android 2.0
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Business Ninja Adept
Posts: 1,817
Registered: ‎30-09-2014

Re: How to view NZ Best Minutes on My Vodafone app - On Account

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 7 of 7 (123 Views)

@NLSPlease private message me your number... I will check it...

NOC Engineer | Vodafone NZ
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