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How do I close my Vodafone Account from overseas

Jb3
Starter Poster
Posts: 3
Registered: ‎07-04-2018

How do I close my Vodafone Account from overseas

by Jb3 Starter Poster
Message 1 of 6 (134 Views)

I so am living in the US and need to close down my account but do not have access to a international phone to call NZ

Can a VF person in NZ help me with this ASAP 

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Community Manager
Community Manager
Posts: 1,353
Registered: ‎01-03-2012

Re: How do I close my Vodafone Account from overseas

by Community Manager Community Manager
Message 2 of 6 (103 Views)

Hi @Jb3, please send me a private message with your customer information and account details and as much detail about your request as possible. Someone will be in touch as soon as able.

Jb3
Starter Poster
Posts: 3
Registered: ‎07-04-2018

Re: How do I close my Vodafone Account from overseas

[ Edited ]
by Jb3 Starter Poster
Message 3 of 6 (99 Views)

Hi Lon,
Thank you for replying to my request for help

 

Edit: removed customer info

Posted from Apple iPhone
Community Manager
Community Manager
Posts: 1,353
Registered: ‎01-03-2012

Re: How do I close my Vodafone Account from overseas

[ Edited ]
by Community Manager Community Manager
Message 4 of 6 (83 Views)

Thanks for the info - I removed it from your post, because you can never be too careful  with personal information.

 

I have passed your request along to our online care team, someone will be in touch soon!

Jb3
Starter Poster
Posts: 3
Registered: ‎07-04-2018

Re: How do I close my Vodafone Account from overseas

by Jb3 Starter Poster
Message 5 of 6 (22 Views)
Hi Lon,
I still have not heard from anyone at Vodafone, please can you chase this up as it has been nearly 2 weeks
Thanking you
JB3
Posted from Apple iPhone
Community Manager
Community Manager
Posts: 1,353
Registered: ‎01-03-2012

Re: How do I close my Vodafone Account from overseas

by Community Manager Community Manager
Message 6 of 6 (19 Views)

That's a shame, sorry about that. Smiley Sad I will follow up on that request for you again.

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