Reply

Free2TXT page not loading

Starter Poster
Posts: 10
Registered: ‎15-04-2016

Free2TXT page not loading

by Farrah Starter Poster
Message 1 of 29 (1,007 Views)

Hi,

 

All night I have been trying to use the Free2TXT function from the webpage https://www.vodafone.co.nz/myvodafone/free2TXT but the page won't load to the point of the number and message boxes, just the headers/menu buttons will load.

 

I have tried two different web browsers as well, Google Chrome and Internet Explorer, but neither work.

 

Can you please investigate and resolve this issue?

 

Thanks,

Farrah

Regular Poster
Posts: 21
Registered: ‎27-08-2016

Re: Free2TXT page not loading

by Regular Poster p4paul Regular Poster
Message 2 of 29 (991 Views)

Giddday All Smiley Happy

 

"I have been trying to use the Free2TXT function from the webpage https://www.vodafone.co.nz/myvodafone/free2TXT but the page won't load to the point of the number and message boxes, just the headers/menu buttons will load.

 

I have tried two different web browsers as well, Opera and Internet Explorer, but neither work."

 

Page takes a *Loooong* time to load but only the top loads like in what she said.

 

And no it's not a FlashPlayer / Java / AdBlock / Leprechauns related problem!

 

It *was* working ok a coupla days ago...

 

F**ked if i know...

 

regards,

p4paul

 

 

Regular Poster
Posts: 21
Registered: ‎27-08-2016

Re: Free2TXT page not loading

by Regular Poster p4paul Regular Poster
Message 3 of 29 (956 Views)

UPDATE: got the latest update of Adobe Flash Player - v22.0.0.210 - and nah the "https://www.vodafone.co.nz/myvodafone/free2TXT" page still does NOT work Smiley Frustrated

 

would be a shame to have to leave vodafone for another communications provider...

Regular Poster
Posts: 21
Registered: ‎27-08-2016

Re: Free2TXT page not loading

by Regular Poster p4paul Regular Poster
Message 4 of 29 (952 Views)

soooo... submitted an email to vodafone using http://www.vodafone.co.nz/contact/form/

 

"Your email reference: 160829-002582.

Hello,

Thanks for contacting Vodafone. We will get back to you once we have reviewed your query.  In the meantime, here are a few links that might help:

Want to check your data, mins or TXT balance, Top Up, or pay your bill?  Get the FREE My Vodafone app. It’s available for iPhone or Android.

Or simply TXT App to 790 from your mobile, and we’ll send you the right link.

Kind Regards,
Vodafone Customer Service"

 

now we wait...

 

Regular Poster
Posts: 21
Registered: ‎27-08-2016

Re: Free2TXT page not loading

by Regular Poster p4paul Regular Poster
Message 5 of 29 (946 Views)

hmmm seems the Page Source code has changed on the free2TXT webpage.

 

 

from line 532:

 

<script type="text/javascript">  // initialise megamenu
  vfnz.megamenu.init();
  vfnz.login.init();</script>

 

 

and line 575:

 

<style type="text/css">/* temporary tweaks for new IA */
.globalNav,
.loginBox {
  display:none;
}
.grid {
  margin: 10px auto auto;
	/*
	overflow: hidden;
  height: 1%;
	*/
}</style>

 

updated my Java Runtime Environment  - both the 32bit and 64bit versions to 8.0.1020.14:

 

File Version: 8.0.1020.14
Company name: Oracle Corporation
Internal name: Setup Launcher
Copyright: Copyright © 2016

Original filename(s): jre-8u102-fcs-bin-b14-windows-i586-22_jun_2016.exe
                                      jre-8u102-fcs-bin-b14-windows-amd64-22_jun_2016.exe
Product name: Java Platform SE 8 U102
Product version: 8.0.1020.14
File description: Java Platform SE binary

 

 

tried everything i can think of now. oh well. hopefully the techs will get it sorted at some stage. no worries!

 

p4paul

 

Regular Poster
Posts: 21
Registered: ‎27-08-2016

Re: Free2TXT page not loading

by Regular Poster p4paul Regular Poster
Message 6 of 29 (916 Views)

UPDATE: now there are other words on the page:

 

"Free2TXT
 Send your free TXT

    Vodafone Mobile number (642..)*


    Your message*




 You have sent 0 messages today.
 IMPORTANT: This free service only works for txts to mobiles on the Vodafone NZ network.
 Your txt may include an advertising message so do not txt anyone who would not want to
 receive advertising messages as part of your txt. You may send up to 20 free txt's per
 day. To check that the person you want to txt to is on the Vodafone network, free txt
 their number to 300 from your handset."

 

 

typing in my number + the message  "Test"

 

takes me to this page:

 

 

Free2TXT

 


  Send your free TXT
Remote portlet Error Page

 

 

 

tried a few times / logged out logged back in / shutdown the laptop and turned it back on / said a quick prayer / crossed my fingers / logged in and tried the Free2TXT page again...

 

Send your free TXT?

 

not today!

 

 

oh well, i will try again tomorrow Smiley Wink

 

Starter Poster
Posts: 10
Registered: ‎15-04-2016

Re: Free2TXT page not loading

by Farrah Starter Poster
Message 7 of 29 (905 Views)

I got the Remote portlet Error when I tried the first message tonight, then I got a really long error message the second time I tried to use the Free2TXT function tonight.  I used the back button and then tried to send the same message again and surprise ... it worked. The next two messages have worked fine.

 

Maybe they finally fixed the problem?

Highlighted
Regular Poster
Posts: 21
Registered: ‎27-08-2016

Re: Free2TXT page not loading

by Regular Poster p4paul Regular Poster
Message 8 of 29 (889 Views)

well yesterday now (crikey is that the time mate?) i got a new error:

"Free2TXT
 Send your free TXT

 Error invoking portlet "Web2TxtSynchronousPortlet"

 The source of this error is:
 java.lang.NullPointerException at

 com.bea.wsrp.consumer.markup.cookie.HttpCookieBag.getCookies(HttpCookieBag.java:123) at
 com.bea.wsrp.consumer.markup.cookie.HttpCookieBag.getCookies(HttpCookieBag.java:141) at
 com.bea.wsrp.consumer.markup.CookieContext.getCookies(CookieContext.java:58) at

 com.bea.wsrp.consumer.markup.CookieManager.addCookies
 (CookieManager.java:170) at

 com.bea.wsrp.consumer.markup.AbstractMarkupService.addCookies(AbstractMarkupService.java:311) at

 com.bea.wsrp.consumer.markup.AbstractMarkupService.preProcess0(AbstractMarkupService.java:189) at

 com.bea.wsrp.consumer.markup.AbstractMarkupService.preProcess(AbstractMarkupService.java:180) at

 com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:67) at

 com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:61) at

 com.bea.wsrp.consumer.markup.MarkupServicesFacade.invoke(MarkupServicesFacade.java:44) at

 com.bea.wsrp.consumer.controls.ProxyPortletContent.invokeGetMarkup(ProxyPortletContent.java:639) at

 combea.wsrp.consumer.controls.ProxyPortletContent.beginRender(ProxyPortletContent.java:288) at

 com.bea.netuix.nf.ControlLifecycle$7.visit
 (ControlLifecycle.java:483) at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:518)

 at com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:529) at

 com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:529) at

 com.bea.netuix.nf.ControlTreeWalker.walkRecursiveRender(ControlTreeWalker.java:529) at"

 

guessing it's a java code issue maybe?

 

Regular Poster
Posts: 21
Registered: ‎27-08-2016

Re: Free2TXT page not loading

by Regular Poster p4paul Regular Poster
Message 9 of 29 (887 Views)

well whata ya know: 5 yep count them - 5 messages sent in a row!

 

Free2TXT

Send your free TXT
  • The message has been successfully sent
  • send another message

 

out-f**king-standing!

 

i really hope it keeps working for us both Farrah.

 

good job vodafone techie people Smiley Very Happy

 

Starter Poster
Posts: 10
Registered: ‎15-04-2016

Re: Free2TXT page not loading

by Farrah Starter Poster
Message 10 of 29 (864 Views)

Seems to be not working again ...

 

I've been trying to use today and get an error message after trying to send the message ... just the one line "Remote portlet Error Page".  I don't seem to be able to get around it.

 

Send your free TXT
Remote portlet Error Page

 

Very Annoying!

Stats
  • 28 Replies
  • 39w ago
  • 1,008 Views
  • 1 Kudo
  • 3 Contributors
Kudos 101- Don't be shy, hand it out today