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Forwarding to Outlook

Starter Poster
Posts: 4
Registered: ‎23-09-2017
Accepted Solution

Forwarding to Outlook

by Desperate Starter Poster
Message 1 of 7 (1,623 Views)

Re the Email closure, I tried to forward my email account to Outlook, unfortunately made a mistake and got the error message saying it could not verify.  I realised the new email address had an error, so I filled in the form again with correct info., but now got the message that my email address was already registered for forwarding.  Surely the fact that it wouldn't verify should have aborted the first attempt and it should have accepted the second?  Is there any way of correcting this?

 

Thanks.

Community Manager
Posts: 2,985
Registered: ‎02-02-2013

Re: Forwarding to Outlook

by Community Manager Community Manager
Message 2 of 7 (1,614 Views)

@Desperate

Message me with the details and I'll get it reset for you.

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎23-09-2017

Re: Forwarding to Outlook

by Desperate Starter Poster
Message 3 of 7 (1,537 Views)

Hi Mike,

 

Did my message not some through?  Or are you out or busy?

 

Cheers,

Desperate

Community Manager
Posts: 2,985
Registered: ‎02-02-2013

Re: Forwarding to Outlook

by Community Manager Community Manager
Message 4 of 7 (1,515 Views)

Apologies, have DM'd you and requested the change of forwarding.

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎23-09-2017

Re: Forwarding to Outlook

by Desperate Starter Poster
Message 5 of 7 (1,503 Views)

Hi Mike,

 

It's still saying my old email has already been registered  - should I allow some time for your instructions to go through?  If so, how much time?

 

I'll try it again tomorrow...

 

Cheers,

D

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Starter Poster
Posts: 4
Registered: ‎23-09-2017

Re: Forwarding to Outlook

by Desperate Starter Poster
Message 6 of 7 (2,048 Views)

Hi Mike,

 

I opened my iPad this morning and there was - EMAILS!!  Thankyou thankyou thankyou...so happy...

Community Manager
Posts: 2,985
Registered: ‎02-02-2013

Re: Forwarding to Outlook

by Community Manager Community Manager
Message 7 of 7 (1,426 Views)

No problem, apologies for the break in service.

Channel Manager, Help & Support
Vodafone New Zealand
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