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Changing Mobile Phone Plan

Starter Poster
Posts: 3
Registered: ‎06-09-2017

Changing Mobile Phone Plan

by TBSLJ Starter Poster
Message 1 of 4 (159 Views)

I have left the country for an extended period. As a result I am opting to reduce my contract to the minimum monthly fee while away. It appears I cannot do this without providing a drivers licence or passport. I don't have a drivers licence, nor am I prepared to offer anyone, other than customs/immigration my passport details. Having had my account since about 1996 with Bell South/Vodafone, I am reluctant to close the account.

 

Is there an alternative or is that my only option?

 

Thanks.

Vodafone Ninja
Posts: 584
Registered: ‎30-08-2016

Re: Changing Mobile Phone Plan

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 4 (109 Views)

If you're not in a contract, you can contact our disconnections team to move you to prepay so you won't be charged any monthly fee while overseas, you just need to topup once per year. They won't need your ID details to do so.

 

Driver license is also a valid form of ID.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 3
Registered: ‎06-09-2017

Re: Changing Mobile Phone Plan

by TBSLJ Starter Poster
Message 3 of 4 (85 Views)

Thank you Sam. However I dont have a New Zealand drivers licence. Your response is appreciated.

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Starter Poster
Posts: 3
Registered: ‎06-09-2017

Re: Changing Mobile Phone Plan

by TBSLJ Starter Poster
Message 4 of 4 (84 Views)

Thank you Sam. However I dont have a New Zealand drivers licence. Your response is appreciated.

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