15-12-2017 04:56 PM - edited 15-12-2017 04:58 PM
Trying to register with My Vodafone and it tells me i have an 'invalid' mobile number (it's not a Vodafone number) and won't let me register. What can I do?
I have unlimited fibreX 200 and voice, in case that's useful to know.
21-12-2017 07:22 AM
Good morning @BenWallace
Are you selecting the right option when you are attempting to register? There are 3 options
Internet and Landline
Try the "Customer Zone" option. If you're still having issues send me a PM
21-12-2017 03:44 PM
Unfortunately, FibreX connections can't be used with My Vodafone but as Rochelle mentioned you can use CustomerZone and there's no issue with non-Vodafone mobiles with that service.
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