Can't sign into My Vodafone

New Poster
Posts: 1
Registered: ‎24-08-2017

Can't sign into My Vodafone

by oskarschell New Poster
Message 1 of 2 (887 Views)

Hi there,

I have the Vodafone app and when I try to log in, I get an error message which states "Your Online ID needs to be setup correctly." I had been using it fine for several months prior to this message. Any help would be much appreciated, thanks!

Vodafone Ninja
Posts: 428
Registered: ‎18-03-2014

Re: Can't sign into My Vodafone

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (848 Views)

Hi @oskarschell,


Have you tried logging in to your My Vodafone via the website? Could you please give this a go and see if you are able to login?


If you are unsuccessful then click on my username and send me a private message with your account details and we will look into it for you.

Kind regards,
Arif Khan.
Social Media Advisor
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