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Add access to account

Starter Poster
Posts: 3
Registered: ‎24-02-2015
Accepted Solution

Add access to account

by sam1993 Starter Poster
Message 1 of 7 (1,072 Views)

Hello, I always seem to be waiting a long time when I call 777 so I decided to ask here. I want to add another account but I dont know the pin, the owner of the phone also doesnt know what her pin is. What can I do to add her device? Thank you


Accepted Solutions
Business Ninja Adept
Posts: 1,471
Registered: ‎30-09-2014

Re: Add access to account

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 7 (1,466 Views)

@sam1993 please click on my username and DM me your online ID you use to log in with, the mobile number you are wanting to add access to and the four Digit PIN you have set up on that mobile. I will add the access for you.


Cheers.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.

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Solution
Accepted by topic author sam1993
‎03-10-2015 04:33 AM

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Starter Poster
Posts: 3
Registered: ‎24-02-2015

Re: Add access to account

by sam1993 Starter Poster
Message 2 of 7 (1,052 Views)

Ok so managed to get through on 777 to change pin. It still wont let me add it

Business Ninja Adept
Posts: 1,471
Registered: ‎30-09-2014

Re: Add access to account

[ Edited ]
by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 3 of 7 (1,467 Views)

@sam1993 please click on my username and DM me your online ID you use to log in with, the mobile number you are wanting to add access to and the four Digit PIN you have set up on that mobile. I will add the access for you.


Cheers.

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Solution
Accepted by topic author sam1993
‎03-10-2015 04:33 AM
Business Ninja Adept
Posts: 1,471
Registered: ‎30-09-2014

Re: Add access to account

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 7 (1,041 Views)

@sam1993 access added please log in and check both numbers are in there.

 

Cheers

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
Starter Poster
Posts: 3
Registered: ‎24-02-2015

Re: Add access to account

by sam1993 Starter Poster
Message 5 of 7 (1,035 Views)

Yes, thank you

New Poster
Posts: 1
Registered: ‎07-02-2017

Re: Add access to account

by MarieDonald New Poster
Message 6 of 7 (155 Views)

Hi I am having same problem I have changed the pin but it still tells me the info is incorrect when I try to add the prepay phone number 

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Business Ninja Adept
Posts: 802
Registered: ‎30-07-2009

Re: Add access to account

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 7 of 7 (144 Views)

Hi,

 

Can you please PM me your name, mobile number and four digit PIN.

 

Regards

 

Rochelle

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