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ACCOUNT NUMBER AND MY VODAFONE

New Poster
Posts: 1
Registered: ‎03-08-2017

ACCOUNT NUMBER AND MY VODAFONE

[ Edited ]
by SuzetteJansenSmith New Poster
Message 1 of 2 (99 Views)

Hi, I had a Vodafone account number that I used to log into MY VODAFONE.  When I changed my contract, I received a new Vodafone account number, xxxxxxxx, but can now no longer log onto My Vodafone.  When I try and set up a new login I am informed my email has already been used.  Can you please assist since I would like to log into MY VODAFONE to get details about my current vodafone account. 

 

Many thanks

 

Suzette Smith 

 

Community Manager
Posts: 1,541
Registered: ‎02-02-2013

Re: ACCOUNT NUMBER AND MY VODAFONE

by Community Manager Community Manager
Message 2 of 2 (95 Views)

@SuzetteJansenSmith

 

Thanks for your post, quickest route to resolve is to give us a quick call on 777 and we can adjust your My Vodafone login on that call.

 

Please note I've removed your details from the original post for security's sake.

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
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