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wifi speed

Starter Poster
Posts: 2
Registered: ‎01-11-2016

wifi speed

by Jannis Starter Poster
Message 1 of 4 (478 Views)

wow for a communication company... i am nowhere near impressed. can someone please tell me what site or page to go to, so i can check our wifi speed. after 30 minutes of looking and a wasted phone call,,, yeah a simple request,

Retired Staff
Posts: 1,012
Registered: ‎19-10-2014

Re: wifi speed

by Retired Staff Lucas Retired Staff
Message 2 of 4 (467 Views)

speedtest.net

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Starter Poster
Posts: 2
Registered: ‎01-11-2016

Re: wifi speed

by Jannis Starter Poster
Message 3 of 4 (460 Views)

Thank you so much,  can you tell me if  ping of 26ms,  download of 11.63 and upload of 10.52 is "normal"

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Staff
Posts: 473
Registered: ‎19-07-2010

Re: wifi speed

by Staff Manoj Staff
Message 4 of 4 (436 Views)

You need to provide more info.

 

What type of connection you are on?

If it's cable or fibre, then what speed have you signed up for?

What speeds are you getting when testing over Ethernet connection?


Wi-Fi performance is depending on a lot of factors and only way to test network performance is via LAN.

I am from the fixed line faults team and I volunteer my time here. Not an official member of the Social Media Team.
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