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wifi identifiers

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Posts: 2
Registered: ‎06-09-2017
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wifi identifiers

by PeterGW Starter Poster
Message 1 of 3 (139 Views)

I signed up for fibre broadband with vodafone and was given two identifiers, one with a -5 after it. It was supposed to be faster. Recently, it ceased to be possible to join it, and now it has disappeared as an option altogether. Why is that?


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Frequent Poster
Posts: 31
Registered: ‎15-09-2016

Re: wifi identifiers

by Frequent Poster MrMorm Frequent Poster
Message 2 of 3 (187 Views)

Which modem? The HG659 or the newer grey Ultra Hub?

As a guess you are either too far away from the short range 5G wifi (move closer to test) or the 5Ghz is turned off somehow, or even that your device doesn't support the channel it is using (rare)

Does a modem restart bring it back?

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Accepted by topic author PeterGW
‎14-09-2017 07:22 AM

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Frequent Poster
Posts: 31
Registered: ‎15-09-2016

Re: wifi identifiers

by Frequent Poster MrMorm Frequent Poster
Message 2 of 3 (188 Views)

Which modem? The HG659 or the newer grey Ultra Hub?

As a guess you are either too far away from the short range 5G wifi (move closer to test) or the 5Ghz is turned off somehow, or even that your device doesn't support the channel it is using (rare)

Does a modem restart bring it back?

Solution
Accepted by topic author PeterGW
‎14-09-2017 07:22 AM
Starter Poster
Posts: 2
Registered: ‎06-09-2017

Re: wifi identifiers

by PeterGW Starter Poster
Message 3 of 3 (76 Views)

Turning the modem off and on did the trick.

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