Reply

wifi identifiers

Highlighted
Starter Poster
Posts: 2
Registered: ‎06-09-2017
Accepted Solution

wifi identifiers

by PeterGW Starter Poster
Message 1 of 3 (221 Views)

I signed up for fibre broadband with vodafone and was given two identifiers, one with a -5 after it. It was supposed to be faster. Recently, it ceased to be possible to join it, and now it has disappeared as an option altogether. Why is that?


Accepted Solutions
Contributor
Posts: 71
Registered: ‎15-09-2016

Re: wifi identifiers

by Contributor MrMorm Contributor
Message 2 of 3 (351 Views)

Which modem? The HG659 or the newer grey Ultra Hub?

As a guess you are either too far away from the short range 5G wifi (move closer to test) or the 5Ghz is turned off somehow, or even that your device doesn't support the channel it is using (rare)

Does a modem restart bring it back?

View solution in original post

Solution
Accepted by topic author PeterGW
‎14-09-2017 07:22 AM

All Replies
Contributor
Posts: 71
Registered: ‎15-09-2016

Re: wifi identifiers

by Contributor MrMorm Contributor
Message 2 of 3 (352 Views)

Which modem? The HG659 or the newer grey Ultra Hub?

As a guess you are either too far away from the short range 5G wifi (move closer to test) or the 5Ghz is turned off somehow, or even that your device doesn't support the channel it is using (rare)

Does a modem restart bring it back?

Solution
Accepted by topic author PeterGW
‎14-09-2017 07:22 AM
Starter Poster
Posts: 2
Registered: ‎06-09-2017

Re: wifi identifiers

by PeterGW Starter Poster
Message 3 of 3 (158 Views)

Turning the modem off and on did the trick.

Stats
  • 2 Replies
  • 6w ago
  • 222 Views
  • 0 Kudos
  • 2 Contributors
Kudos 101- Don't be shy, hand it out today