18-11-2017 11:11 AM last edited 11-02-2018 06:10 PM by MikeHales
is anyone having problems with the Ultra Hubs's Parental Controls? Mine seems all good until i hit the apply button then I get the "YOUR CHANGES HAVE NOT BEEN UPDATED" message.
20-11-2017 10:11 AM
Check the time doesn't roll over until the next day. eg if you want it off between 8pm and 6 am that is 2 rules - 8-12 and 12-6)
Also, no spaces allowed in the rule name.
11-02-2018 02:18 PM
Having same issues...trying to block access from 23:50 to 6AM.....no way it likes that! 23:50 and 06:00 (so kids can sleep)
I wonder if you are supposed to put times you will allow this to operate instead of times you won't? confusing
12-02-2018 09:32 PM - edited 12-02-2018 09:33 PM
Having two seperate rules to cross midnight is the trick alright. Unfortunately it doesn't actually appear to block access to the internet...
Anyone else had this issue?
12-02-2018 10:16 PM
Actually, yes!! Thought I figured out the time issue and blocked out one machine and all wireless between 00:01 and 06:00, router accepted, saved, all good.... Just did not work at all....still had total wireless access and the computer was not blocked....used the proper MAC details, just unsure where to from here....
Anyone else assist?
17-06-2018 01:23 PM
I had this problem too.
My issue was the time on the router.
If you go to 'Status & Support' then scroll to the bottom of the page you can see what your time is set to.
If your time is wrong you can fix it by going to 'Settings' and selecting 'Internet Time'
My ntp server was set to ntp1.vodafone.co.nz
I changed to '0.nz.pool.ntp.org' it updated the time.
Then my parental control rules started working.
12-07-2018 07:32 PM
posted the same into the other thread..but incase this is the only one anyone finds.
I just spent 4 hours trying to get this to work on my new fibre connected UltraHub..absolute fail. Applied the rules to wifi connected devices - kids phones and chromebooks - and it would just block device outside of the time rule or partially block connection...or not apply at all.
the user interface is vey cludgy..luckily I held on to my older HG659 that has working parental controls..slower wifi connection is small price to pay fo rmore control.
As a note i did try a differnt NTP setting change but no difference
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