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imap email not working with mobile phones over wifi

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Registered: ‎10-10-2018

imap email not working with mobile phones over wifi

by henrydillon New Poster
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Hi,

 

I have 2 mobiles collecting emails from accounts on the same email server. When connected to our home wifi network I receive an alert saying “Unable to connect to the email server to verify your account information. No response from server” but it works fine on the mobile network. The server settings also work perfectly when using outlook on a PC on the same wifi network.

 

My mobile device is also collecting emails from a Exchange Server and this works perfectly over both wifi and mobile networks.

 

Does anyone have any ideas of what settings might be preventing my phone from contacting the email server when it doesn't stop a compluter?

 

Cheers

Henry

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