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Wireless Modem

New Poster
Posts: 1
Registered: ‎14-04-2015

Wireless Modem

by Leah New Poster
Message 1 of 3 (1,170 Views)

Hi,

I can't connect to my home Wi-Fi modem, i have powered it off then on again to no avail. The screen is black, but the power lights still on. Any suggestions?

Retired Staff
Posts: 3,381
Registered: ‎21-08-2010

Re: Wireless Modem

by Retired Staff Dylan Retired Staff
Message 2 of 3 (1,128 Views)

@GarethM would you be able to give Leah some advice about this one please? Smiley Happy

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Vodafone Ninja
Posts: 107
Registered: ‎07-01-2015

Re: Wireless Modem

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 3 (1,126 Views)

Hi Leah,

 

That sounds strange. Can you see the wifi network in the list of available networks? If not, do you have a connection if you plug a computer or laptop into the modem?

 

Let me know and we can go from there Smiley Happy

 

Thanks,

Gareth

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