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Wifi

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Posts: 1
Registered: ‎10-04-2018

Wifi

by Thomasjoe New Poster
Message 1 of 2 (318 Views)
Hi there, my wifi has only been working intermittently for the last two weeks - but mainly not working. This is really problematic as I do work in the evenings which requires the internet. Please reply and arrange to have this problem fixed. I haven't called because I've had bad experiences in the past when calling so I'm very reluctant to try that again.
Thanks
Thomas
Posted from Apple iPhone
Staff
Posts: 111
Registered: ‎02-09-2015

Re: Wifi

by Staff Bogemon Staff
Message 2 of 2 (316 Views)

hi

 

Could you tell me what band you are using? what is your RGW (modem) ? was it provided by Vodafone. 

 

Could you also tell me the location of your RGW and if possible PM the RGW serial number? I cant promise a solution but would like to take a look at it before i advise you on any recommendation

 

Also the solution will not be immediate but i can definitely give you some options.

 

Regards

 

Dilhan

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
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