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Wifi issue on Huawei Home Hub- problem and Factory reset question

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Posts: 8
Registered: ‎05-09-2013
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Wifi issue on Huawei Home Hub- problem and Factory reset question

by theob Starter Poster
Message 1 of 3 (1,207 Views)

I have a fibre connection with the Huawei HG 659 Home hub as provided.

yesterday I turned the until off (AKA 'Parental Control setting'!).

When I turned it back on the Wifi is not functioniong properly:

All devices can find and connect to the WiFi network, but there is no access to the internet.

small pic below, but basically this shows that the WiFi network (3rd from top) is internet access

network settings.png

 

On the Huawei, there is no issue I can see that weould indicate a problem either.

 

I presume a factory reset of the Huawei is the next step.

To do this what info should I gather?- I am mopre concerned about phone settings- not sure how that bit works.

 

many thanks

 

Theo


Accepted Solutions
Starter Poster
Posts: 8
Registered: ‎05-09-2013

Re: Wifi issue on Huawei Home Hub- problem and Factory reset question

by theob Starter Poster
Message 3 of 3 (1,601 Views)

Hi Jasmin

all sorted thanks

factory reset did the trick.

++

cheers

 

Theo

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Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

All Replies
Staff
Posts: 13
Registered: ‎24-02-2015

Re: Wifi issue on Huawei Home Hub- problem and Factory reset question

[ Edited ]
by Staff JasminPihema Staff
Message 2 of 3 (1,160 Views)

Hi Theo, are you still experiencing this problem?

Starter Poster
Posts: 8
Registered: ‎05-09-2013

Re: Wifi issue on Huawei Home Hub- problem and Factory reset question

by theob Starter Poster
Message 3 of 3 (1,602 Views)

Hi Jasmin

all sorted thanks

factory reset did the trick.

++

cheers

 

Theo

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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