Hi there. We have recently had fibre installed. The range of the new modem is less than the old one, so I would like to connect a wifi extender (by wifi). I have tried two extenders and neither can connect to the modem. Instructions have been followed to the letter and range isn't an issue as they wouldn't hook up when side by side. The wps button doesn't have a light to show its working, so I'm guessing it is. Any sugestions would be welcome. Thanks!
Click Internet from the top menu Click Internet Settings from the left menu Locate and select your connection type : VDSL connection: INTERNET_TR069_VDSL_VID_10 Fibre connection: INTERNET_TR069_ETH_VID_10 Click Edit Change the following settings: Service type: Tick only INTERNET (ensure both TR069 and Voice are unticked) Connection type: Bridged Click Save Click OK at the warning message
As this should help with connecting a wifi extender to our HG659 modem. If these are the same steps you tried then it maybe best to call our fibre technical team on 0508 888 800 so they can help step through this with you over the phone.