Wifi extender

New Poster
Posts: 1
Registered: ‎04-08-2017

Wifi extender

by StefanHerrick New Poster
Message 1 of 2 (727 Views)

Hi there. We have recently had fibre installed.  The range of the new modem is less than the old one, so I would like to connect a wifi extender (by wifi). I have tried two extenders and neither can connect to the modem. Instructions have been followed to the letter and range isn't an issue as they wouldn't hook up when side by side. The wps button doesn't have a light to show its working, so I'm guessing it is. Any sugestions would be welcome. Thanks!

Posted from Samsung SM-T805Y
Vodafone Ninja
Posts: 49
Registered: ‎27-08-2015

Re: Wifi extender

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (686 Views)

Hi There,


Have you followed these steps below:

Once logged in to the HG659 modem

Click Internet from the top menu
Click Internet Settings from the left menu
Locate and select your connection type  : 
VDSL connection: INTERNET_TR069_VDSL_VID_10
Fibre connection: INTERNET_TR069_ETH_VID_10
Click Edit
Change the following settings: 
Service type: Tick only INTERNET (ensure both TR069 and Voice are unticked)
Connection type: Bridged
Click Save
Click OK at the warning message


As this should help with connecting a wifi extender to our HG659 modem.  If these are the same steps you tried then it maybe best to call our fibre technical team on 0508 888 800 so they can help step through this with you over the phone.


Regards ^JessieH


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