Reply

Wifi dropping out

New Poster
Posts: 1
Registered: ‎09-06-2018

Wifi dropping out

by AmandaJ New Poster
Message 1 of 2 (270 Views)

Hi, recently my PC and printer have stopped picking up the wifi.  I use a HG659 modem and usually have two networks to choose from, one of them with a -5 extension.  All other devices in the house work fine though I have noticed all of them now only locate the -5 extension and not the other one.  If it had been only the PC that stopped receiving wifi I would have thought it was an error with that, but as the printer stopped at the same time I am inclined to think it's a modem problem.  Both PC and printer are close to the modem.  Printer is only 1 year old, PC perhaps three or four.  Any ideas?

Community Manager
Posts: 2,945
Registered: ‎02-02-2013

Re: Wifi dropping out

by Community Manager Community Manager
Message 2 of 2 (217 Views)

@AmandaJ

 

Possibly worth turning off the modem and then back on again, may just need to reset.

Cheers

Mike

Channel Manager, Help & Support
Vodafone New Zealand
Stats
  • 1 Reply
  • 10w ago
  • 271 Views
  • 0 Kudos
  • 2 Contributors