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Technicolor TG789vn v3 DNS Settings

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Posts: 4
Registered: ‎04-07-2014
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Technicolor TG789vn v3 DNS Settings

by Sonet1791 Starter Poster
Message 1 of 3 (1,475 Views)

Have received Technicolor TG789vn v3 modem for Vodafone UFB package.

 

Checked details of the modem and noted that the device has been configured to point at Telstra's DNS servers.  Is this the correct settings?

 

I thought the device would be talking to Vodafone DNS servers?

 

Can anyone shed some light please


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Retired Staff
Posts: 1,061
Registered: ‎27-08-2013

Re: Technicolor TG789vn v3 DNS Settings

by Retired Staff NikT Retired Staff
Message 2 of 3 (1,971 Views)

Hi @Sonet1791 ,

 

 That is the correct modem for Northpower fibre areas, and those will be the correct DNS servers - we do still use & operate both sides of the network, with the settings differing depending on region & access method (Cable & fibre vs. ADSL & VDSL).

 

If you wish to use another fibre modem instead, I believe this is possible as long as the MAC address of the Technicolor modem is cloned, as the Technocolors are manually provisioned onto Northpower fibre accounts.

 

Cheers,

 

 - Nik

Devices team, Vodafone NZ

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Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Retired Staff
Posts: 1,061
Registered: ‎27-08-2013

Re: Technicolor TG789vn v3 DNS Settings

by Retired Staff NikT Retired Staff
Message 2 of 3 (1,972 Views)

Hi @Sonet1791 ,

 

 That is the correct modem for Northpower fibre areas, and those will be the correct DNS servers - we do still use & operate both sides of the network, with the settings differing depending on region & access method (Cable & fibre vs. ADSL & VDSL).

 

If you wish to use another fibre modem instead, I believe this is possible as long as the MAC address of the Technicolor modem is cloned, as the Technocolors are manually provisioned onto Northpower fibre accounts.

 

Cheers,

 

 - Nik

Devices team, Vodafone NZ
Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
Starter Poster
Posts: 4
Registered: ‎04-07-2014

Re: Technicolor TG789vn v3 DNS Settings

by Sonet1791 Starter Poster
Message 3 of 3 (1,462 Views)

Smiley HappyThanks for the help Nik.

 

I wish the Sales rep who sold me the pack informed me of this.  The modem he showed me was part of my decision of changing internet providers.

 

I will now follow this up with him

 

ONce again thanks for your help

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