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Tablet not connecting to WIFI

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Starter Poster
Posts: 7
Registered: ‎24-11-2014

Tablet not connecting to WIFI

by NeilJamieson Starter Poster
Message 1 of 2 (169 Views)

My desktop has no problem connecting to my WIFI. Until thisa morning there was no problem with my Samsung table but now all it is doing is saying Connecting then Scanning. This is the first time it has happened.

Community Manager
Posts: 1,371
Registered: ‎02-02-2013

Re: Tablet not connecting to WIFI

by Community Manager Community Manager
Message 2 of 2 (154 Views)

@NeilJamieson

 

Hi, has anything changed with the Wi-Fi? Worth checking to see which channel it's connecting to - ideally the 5GHz channel - as you may have added a new wireless phone or other devices and that could be causing things to play up.

 

Let me know.

 

m

Channel Manager, Help & Support
Vodafone New Zealand
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