Reply

Sure Signal V3 .. Unable to connect ( Spark Broadband customer )

New Poster
Posts: 1
Registered: ‎07-08-2018

Sure Signal V3 .. Unable to connect ( Spark Broadband customer )

by aickinmba New Poster
Message 1 of 1 (334 Views)

Hi ..

 

I have just bought a Vodafone Sure Signal V3 unit. I have installed it on my Netgear modem router as instructed and it has been assigned an IP address. I have opened ports 8 , 50 , 123 , 500  &  4500 on my Netgear router. The Sure Signal won't connect at all no matter how many times i restart it even though these ports are open to any WAN IP.

 

The power light is on solid RED and the light below ( a globe type icon ) is WHITE and pulsing continuously. No other lights are lit.

 

I am a Spark Broadband customer and have been assured by Vodafone that the SS works with Spark. Are there any Spark broadband users here that have managed to get it working ? If so, any tips ?

 

Are there any other DNS / IP settings I need to make so it connects ?

 

Any advice greatly appreciated in advance.

 

Cheers

Stats
  • 0 Replies
  • 18w ago
  • 335 Views
  • 0 Kudos
  • 1 Contributor