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SHG1500 - Modify DNS?

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New Poster
Posts: 1
Registered: ‎04-03-2015
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SHG1500 - Modify DNS?

by JoeChoppin New Poster
Message 1 of 5 (1,598 Views)

Hey guys,

 

Is there anyway to modify the DNS settings for the Sercomm SHG1500 (Vodafone Station)?

 

Thanks!


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Business Ninja Adept
Posts: 1,509
Registered: ‎30-09-2014

Re: SHG1500 - Modify DNS?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 5 (2,156 Views)
@bani100 will need to speak to fixed line and broadband technical support team.
NOC Engineer | Vodafone NZ

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Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Vodafone Ninja
Posts: 730
Registered: ‎23-10-2009

Re: SHG1500 - Modify DNS?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 5 (1,551 Views)

No you cannot yourself, if you need it changed you'll need to log a job for our tech support team to change the DNS from  our end

Vodafone Social Media Team
Starter Poster
Posts: 3
Registered: ‎21-03-2015

Re: SHG1500 - Modify DNS?

by bani100 Starter Poster
Message 3 of 5 (1,489 Views)

Hi,

 

I am in the same boat, to change the DNS for monitoring purposes.

 

When you said to log the jobs, does that mean we need to call vodafone?

 

Thanks.

Regular Contributor
Posts: 164
Registered: ‎28-05-2013

Re: SHG1500 - Modify DNS?

[ Edited ]
by Regular Contributor kamrind Regular Contributor
Message 4 of 5 (1,475 Views)

hi @bani100 

 

yes you need to contact vodafone and they will push the new dns setting to your modem if you have the SHG-1500... if you have any og the huawei hg*** modems you can do this yourself

@Dylan what team will @bani100  need to speak to ?

- Kamrin 


 


(I am not an employee of Vodafone New Zealand and i am not associated to the social media team. I am a regular Vodafone New Zealand customer that volunteers my time here to help make Vodafone a better place for all)


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Business Ninja Adept
Posts: 1,509
Registered: ‎30-09-2014

Re: SHG1500 - Modify DNS?

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 5 (2,157 Views)
@bani100 will need to speak to fixed line and broadband technical support team.
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
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